My reason for writing this morning is to thank you for the amazing customer service. There are a lot of companies out there that could take lessons from you guys. I'm of the age where customer service still means something in a world where it doesn't seem to matter. I would hope that our company treats it's customers the way you treat yours. I would like to reward you by starting to buy my supplies directly from you, but I guess I'll have to start buying from one of your distributors. From now on, all the 20 gauge & 410 wads will be Claybuster. Thanks for taking the time yesterday. --- Joe from Appleton, WI